Customer Service is at the core of our business, we have all been there, you have an important question to ask, and you send a message and end up wait 3 to 4 days for a reply, or you never even get a reply. There is nothing more frustrating and annoying, and because we know and realize this, we always put great customer service first. So whenever you contact us we aim to reply within 24 hours during the week and 48 hours over the weekend, if you don't hear back from us within that time, we are dealing with our own genuine emergency. This is how seriously we take this aspect of our business.
We expect only polite and courteous messages to be sent, if they are rude and offensive you will simply be ignored and blocked. As we like to say, "treat people as you wish to be treated yourself".
All communications have to be written in English no exception to this rule, this is of paramount importance, so there is no misunderstandings between cannacare-ph and yourselves when discussing different medical needs, different plant strains and most importantly dosages. If you are not well versed in writing English please ask someone to do it for you, we cannot stress enough to importance of this. The fact that you are reading this, means you already have a good understanding of the English Language.
For general enquiries you can email us at the following address >
For ordering please follow these instructions.
Once you have decided on what to buy, please email us at >
Please send us the following information.
1. Product and Quantity
2. Name, Address and Telephone Number
3. Any special instructions, like remove packaging or require extra stealth.
We will then reply back to you, confirming your order with total amount and our Bitcoin address to pay for your order.
We strongly suggest that you use an email service provider like Protonmail so that your email is fully encrypted and can only be read by us, Yahoo or Gmail cannot offer as much security and protection. We use our very own email client which has the highest encryption available, so rest assured your information to us, is very well protected and once your order has been received by you, we delete all records of that order.
Contact page for www.cannacare-ph.com, the place for alternative medicines in the Philippines. .